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Sales Skills
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Trusted Advisor is a contemporary sales skill development program that uses non-manipulative language to join the
salesperson and the customer in a collaborative decision-making relationship.
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Sales Career Training
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Insightful Questioning This powerful, one day workshop with 4 weeks of follow-on coaching presents a questioning and
probing system that will result in higher sales and improved win rates because it produces a
deeper business insight that expose the keys to unlocking the barriers to closing deals.
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Customer Service
Provides initial training for Customer Service Representatives that instill the skills needed for
high quality customer service communication.
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Telesales
A contemporary ½ day instructor led program, blended with e-learning and individual phone
coaching to optimize skills and strategies of selling by phone. This program is tailored
to each individual client, starting with a foundation of the common fundamental telephone
selling skills for inbound and outbound selling.
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