Sales Training Sales Management Sales Strategy Sales Skills Trusted Advisor Sales Career Training Insightful Questioning Customer Service TeleSales	The Professional Tele-Selling program is designed to improve overall organizational selling skills by transforming the inside sales culture from a tactical/reactive to strategic/proactive environment. This approach results in a competitive advantage in the marketplace that drives top line revenue, overall margins, customer loyalty and consistently influences demand. Objectives: Develop an effective pre-call plan that will become the foundation of most outbound calls Create an initial standard voice mail message that creates interest and generates positive awareness, response and call backs Develop awareness of insightful listening including the key things that can be applied immediately to improve and positively influence the way customers perceive the Sales Professional Apply a questioning model to help pre-plan insightful, thought provoking questions that develops a deeper understanding into the customer’s business and creates a collaborative dialogue What Sales Professionals Learn: Preparing Change and Decision-Making Pre-call Planning Probing Insightful Questioning – Perspectives Insightful Questioning – Building Trust Insightful Questioning – Compelling GAP Proposing Connecting & Closing Implementation Plan Delivery Professional Tele-Selling is a half day workshop conducted on site followed by four weeks of team coaching for the Sales Professional and one-on-one coaching with the Sales Manager. Summary Organizations will develop a set of coaching and communication competencies that creates trusted advisor relationships. More meaningful relationships enable the creation of higher: demand, margins, loyalty, and penetration per customer.